Frequently Asked Questions
- Register online today.
- Verify your ID with our online verification system.
- Complete the application.
- Upload a photocopy of your ID, your most recent month of gross income proofs, and your bank statement.
- Submit your non-refundable $50 application fee.
- Check your email for a message from our leasing team and/or Nova Credit for income verification steps (Note: This won't always be required, but if it is, you will receive an email notifying you of the necessary next steps).
- We will then process your application within 1-3 days and contact you with an update as soon as we have one.
- If approved, confirm your Cost Sheet, sign your lease, and pay the earnest deposit ($500), all of which we contact you individually about, so hang tight!
We allow both cats and dogs. Maximum of two pets per apartment. Breed restrictions requiring a pet meet-and-greet interview apply.
Our community utilizes the PooPrints DNA Waste Management Program, and all dogs are required to be registered by our team upon move-in. Please contact the office for more information!
Associated pet fees are as follows:
- Pet Fee: $300 (Non-refundable, due at move-in)
- Pet Rent: $50/month
We typically offer 12-month lease terms at market rate. Short-term leases ranging from 6-11 months may be available for an additional $75/month premium, depending on availability. Want to confirm availability? Please contact our leasing team!
The earnest deposit of $500 becomes your security deposit upon moving in and is refundable upon move out, so long as there is no rent/other charges owed or significant damage to the apartment you rented.
Trillium Management will mail your security deposit settlement within 30 days of move out as required by Michigan law. To ensure timely delivery, the law also requires you, the resident, to provide a forwarding address to the Landlord within four days of moving out. Your security deposit will be returned less any outstanding rent, utilities, and damages to the property beyond normal wear and tear.
Gas, water/sewer, and trash are included!
Residents are responsible for establishing service and paying providers directly for: Electricity (Consumers Energy) and Cable/Internet utilities.
Rent is due on the 1st of each month, but we do offer a 5-day grace period. A $75 late fee is assessed for payments received after the 5th. Certified funds (cashiers check/money order) are then the only acceptable payment method once rent is considered late. Payment methods through the Resident Portal may be disabled until the balance is satisfied beyond this deadline.
You can pay online via your Resident Portal and you have the option to schedule automatic payments with your credit/debit card or bank account. You may also opt to submit a personal check, money order, or cashier's check to the office or onsite drop box. If this is your chosen payment method, we ask that your apartment number and name are listed on the physical payment. Cash is not accepted.
Maintenance requests can be entered online via your Resident Portal or by contacting our office team directly by phone or email. Please ensure you provide details regarding whether our maintenance team has your permission to enter M-F, 9-4 pm upon our availability. If not, please let us know which date and timeframe works best if you desire to be home at the time of entry. Example: Tuesdays 1-4 pm. Additionally, it is important all pets are contained prior to our entry, so please take this into consideration when scheduling.
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Our team is always ready to answer your questions.